Next LIG Meeting:
Next LIG Meeting:
What: itSMF - Chicago LIG Meeting
When: Thursday May 17th, 2012, 2:00-4:30 PM. Lunch (1:30 PM) will be provided.
Register at: http://www.itsmfusa.org/chicago-lig-meeting-may-17th-process-maturity
Where: 115 W. Central Road, Schaumburg, IL 60195
Topics: "What Managers Need to Know About Process Maturity" –Terry Sherman of Pink Elephant (2:00 PM)
"Troubleshooting Requirements Engineering Issues", plus a presentation base on John Kotter's latest book
"BUY-IN" - Terry Sherman (3:30 PM)
Event Sponsor: Loyalist (www.loyalistexams.com)
Sath Technologies: http://maps.google.com/maps?hl=en&tab=wl Pre-registration is required. Admission is free.
Register via the itSMF-USA web site at http://www.itsmfusa.org/chicago-lig-meeting-may-17th-process-maturity
by Monday, May 14th to have your name placed on the attendance list. All attendees must pre-register.
Agenda:
+ Lunch
+ Introduction and Welcome
+ Terry Sherman, Maturity
+ Networking Break
+ Terry Sherman, TBD
+ Closing Comments, Discussion, Door Prizes
Event Registration Procedure
1. All attendees must pre-register at the itSMF-USA web site.
2. Non-members will need to create an account on the itSMF-USA web site. Members will login with their existing accounts.
3. Verbiage about payment for the event can be ignored. The Chicago LIG does not yet charge for meeting attendance. No method of payment information will be collected.
4. Attendance confirmation is automated.
Event Committee Volunteers
Mike Kukla as the LIG’s Event Chair is looking for volunteers to help find meeting venues, identify topics and speakers, and various other responsibilities related to setting up our meetings.
LIG Board Meetings
LIG Board Meetings are held monthly every second Thursday, and are open to all current itSMF-USA members.
Interested parties should contact Cathy Kirch, itSMF-Chicago LIG President.
itSMF-USA Membership
Most of the benefits of membership and the specifics about the various categories of membership and dues are available at http://www.itsmfusa.org/membership/.
LinkedIn Group
The itSMF Chicago LIG has a LinkedIn group to be used as an alternate, speedier communication vehicle. In addition, it can provide a common forum for job information and relevant Service Management discussions. Go to Chicago itSMF LIG or look up “Chicago itSMF LIG.”
Be a part of this exciting local interest group which will help you:
- Improve your IT service processes and procedures
- Better align yourself with customer expectations
How can the Chicago LIG benefit me?
The local interest group is represented by a network of organizations, vendors and interested industry professionals in the Chicago area who are active in the field of service management. At our meetings, we share experiences, best practices, exchange opinions, strategies and ideas to sustain and continually improve our service based businesses.
EVENT COMMITTEE VOLUNTEERS:
Pat Cuevas
Margo Fullilove
Chi Le
